Sending email says it was "rejected by the server"

If you try to send an email from your iPhone or iPad and get an error message that says "A copy has been placed in your outbox. The recipient was rejected by the server" chances are you need to check your outgoing mail server settings. Here's how:

  1. Go to Settings -> Accounts and Settings
  2. Tap on your email account
  3. Tap on "Account", then navigate to "Outgoing Mail Server" and tap on SMTP.
  4. Tap on your primary server
  5. Even though it says "Optional", fill in both the username and password under Outgoing Mail Server.
  6. Change the Server Port to 465 and ensure that "Use SSL" is on.
  7. Tap "Done" in the top right to save the changes.

You should now be able to send emails without receiving the above error.
  • iOS
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to set up an email account for Android

This article provides instructions to set up an email account on an Androidâ„¢ device. Tap the...

How to configure an email account on an iPhone/iPad running iOS 11

This article will walk you through the steps required to set up your Weave Hosting mailbox for...